Not All Who Wander Are Lost

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#1 2019-11-13 20:49:51


Quote from a forum post on Managed Services (Outsourcing)

It really ISN'T 'mind-blowing' .... in the age where a 3rd party vendor is used that has zero connection to the contracting company; where the contact person is being paid (near) minimum wage; where the contact person IS NOT an expert and most likely has gone through a 2 hour "training" program by watching a couple of videos and taking a quiz that a 2nd grader could pass ... it's more 'mind-blowing' that [he] is surprised by the incompetence in the process.

This is especially relevant to me, because my company is currently in the middle of outsourcing EVERYTHING.  And things have started breaking, now that their mantra is "Do Less With Less".

Last edited by jerbl (2019-11-13 21:15:17)


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